Calm protocols · first 72 hours

Name the moment. Own the first hours.

Issue Moment gives lean mid-market and association communicators a calm, reusable rhythm for rumor heat, premature asks, and early reputation signals, without calling every hiccup a crisis.

Self-serve. Not a 24/7 hotline. Not legal advice.
Free · checklist

72-Hour Checklist

Free PDF

  • Severity ladder (4 rungs)
  • Roles at a glance
  • Hour-by-hour checklist (0-72)
  • Speak / Hold / Correct / Escalate tree
  • Three holding-language starters
Get the free checklist

Built for lean teams

Directors of Communications, association comms leads, and chiefs of staff who need ownership and holding language before a full crisis program. Async and built for lean budgets. Dignity-preserving by default.

How to use this

Path 1 · Interest

Start here or from LinkedIn. Get the free 72-Hour Checklist.

Path 2 · Practice

Use the checklist on a quiet day. Fill roles. Practice the severity ladder.

Path 3 · Toolkit

When you need scenario packs and the full operating system, the Toolkit is $129.